Microsoft allowed developers of mobile applications to respond to criticism in the App Store

Microsoft took a serious step towards the developers of applications for Windows Phone. From now on, each developer will be able to respond to any of the reviews about his product, which leave numerous users in the App Store.

I myself am a developer of video games and mobile applications for the operating system iOS, so this news made me fiercely envious of the developers under Windows Phone. After all, this is not enough in the Apple app store at the moment. And no changes in the policy of the company from Cupertino, apparently, should not be expected in the near future. Here it should be noted that Google has been practicing such a policy for quite some time and also gives developers greater freedom in this direction.

I'll explain why commenting reviews is so critical for any developer. First of all, it is the feedback from your community. Someone can not understand your application, and you want to give him a hint, but you can not do it because of one-way communication. Someone told about the bug found in your game, and you are not even able to thank him for it. Someone water you with undeserved dirt, and you do not have the opportunity to protect yourself and the honor of your studio. Such a system is very far from transparency and openness.

Microsoft unexpectedly decided on this serious step, and developers are now looking closely towards Apple, whose App Store is so deprived of such amenities. After all, you will agree that it is simply wonderful when you can communicate directly with the developer of your favorite game, ask him questions, consult, give advice and feel a response.

The feedback system will be convenient in the sense that if a developer, in response to your feedback, comments too negatively or even offensively, you can file a complaint with him. So the total chaos and constant abuse in the App Store should not wait.

Personally, I want to believe that if the policy of a giant Microsoft Corporation has changed so much for the sake of greater openness of its App Store, then Apple management should at least think about this a little.

The article is based on materials https://hi-news.ru/phone/microsoft-pozvolila-razrabotchikam-mobilnyx-prilozhenij-otvechat-na-kritiku-v-app-store.html.